For customers in Ho Chi Minh City who would like same-day delivery, please contact us
via Instagram or Facebook Messenger before placing your order.
All international orders are shipped through trusted international shipping partners
selected based on the destination country and delivery region.
Delivery times may vary depending on the destination country,
local customs procedures,
and carrier operations.
Shipping fees are calculated automatically at checkout.
International customers may be required to pay import duties, local taxes, customs fees, or
other charges imposed by the destination country.
These charges are not included in the
order total unless otherwise stated.
In some cases, customs clearance procedures may result in delays beyond the estimated
delivery timeframe and are outside Ouah's control.
If an order is refused or returned because the customer fails to pay applicable import duties,
customs fees, taxes, or related charges required by the destination country, the order will
not be eligible for a refund. Any costs incurred, including return shipping fees, duties,
taxes, and related charges, will remain the responsibility of the customer.
A few little treats from our dollhouse ♡
Eligible offers will be automatically applied at checkout.
Shipping fees do not include customs duties, import taxes, or other fees that may be imposed
by your local authorities.
Customers are responsible for any customs duties, taxes, or related charges associated
with international shipments.
If an order is refused or returned because the customer fails to pay applicable import duties,
customs fees, taxes, or related charges required by the destination country, the order will not
be eligible for a refund. Any costs incurred, including return shipping fees, duties, taxes, and
related charges, will remain the responsibility of the customer.
For information regarding applicable duties and taxes, please refer to your
local customs authority.